Help and support
A question, a bug, a purchase problem? Write to us — we read everything.
Contact us
Send an e-mail to missiongeo.app@gmail.com. Include your in-game name, your device model and the app version (Profile → bottom of the page). We usually reply within 3 working days.
Frequently asked questions
I reinstalled the app and lost my progress
Your progress belongs to your account. If it was never linked to Google, Apple or an e-mail address, the anonymous identifier disappears with the installation and cannot be recovered. Link your account from Profile → Account. If it was linked, sign in again with the same provider and write to us if the progress does not come back.
How do I restore my purchases?
Open the Shop and tap “Restore purchases” at the bottom of any tab. Subscriptions and packs belong to your store account, not to the device.
How do I manage or cancel my subscription?
On iPhone and iPad: Settings → [your name] → Subscriptions. On Android: Play Store → Payments and subscriptions → Subscriptions. Cancelling takes effect at the end of the period you already paid for.
How do I delete my account and my data?
Profile → Danger zone → Delete my account. Deletion wipes the profile, achievements, online scores and multiplayer games. It cannot be undone.
How do I report or block a player?
Open a leaderboard and tap a player's name to open their card: the ⋮ icon at the top offers to report or block them. A blocked player disappears from your leaderboards and friends list, and can no longer invite you.
I found wrong data in the game
Use the “Report a problem” button on the question itself in Adventure. The report sends us the country and the question type, which is all we need to fix it.